Shiva Singh
Social Media, Digital Marketing Professional from Qatar
- Location
- Qatar
- Industry
- Marketing and Advertising
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Shiva Singh's Overview
- Current
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- Social & Digital Media Marketing Consultant at Ooredoo
- Past
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- Community Outreach Coordinator, Qtel Marketing at Ooredoo Qatar
- Social Media at Doha Tweetups
- Graduate Trainee, Consumer Marketing at Vodafone Qatar
- Head Course Representative at University of B'ham
- Student Ambassador & Overseas Student Tutor at University of Birmingham
- Lab Demonstrator at Univ. Of B'ham
- Education
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- The University of Birmingham
- The University of Birmingham
- Recommendations
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3 people have recommended Shiva
- Connections
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500+ connections
- Websites
Shiva Singh's Summary
Experienced in working on developing creative and innovative marketing & digital strategies with the help of market analysis, customer segmentation, and competitor analysis in the telecommunications field. Social & Digital Marketing is my passion.
Specialties: Digital Marketing, Social Media, Marketing Strategies, Customer Segmentation, market and competition analysis, CSR Strategies, Sponsorships, Customer Engagement
Shiva Singh's Experience
Social & Digital Media Marketing Consultant
Ooredoo
Public Company; 1001-5000 employees; Telecommunications industry
August 2012 – Present (10 months) Doha, Qatar
• Worked on re-brand of Qtel Qatar's Social Media channels to Ooredoo Qatar
• Ooredoo Qatar Social Media strategy & campaigns
• Planning and developing Ooredoo Qatar's Digital Advertising & Media campaigns on Facebook, twitter, and more.
• Management and continuous enhancement of Ooredoo Qatar's online channels - Facebook, Twitter, LinkedIn, Foursquare, Youtube, and many more
• Development and tweaking Qtel Qatar's online Social Media strategy and handling all Social Media campaigns. Eg: Qtel 4G LTE launch campaign
• Managing Ooredoo's dedicated Social Media team to initiate and engage in conversation with Ooredoo's customers and ensure customer satisfaction
• Track Brand awareness online and analyse key metrics across all Social Media channels with the help of various listening, engagement and reporting tools
• Identifying opportunities or threats in user generated content relating to the Ooredoo brand (previously Qtel)
• Weekly & monthly reports on performance, competitive scenario, social media research and analytics
Like Ooredoo Qatar on Facebook: www.facebook.com/OoredooQatar and follow on twitter at www.twitter.com/OoredooQatar
Community Outreach Coordinator, Qtel Marketing
Ooredoo Qatar
Public Company; 1001-5000 employees; Telecommunications industry
October 2011 – September 2012 (1 year) Qtel HeadQuarters, West Bay, Doha
Worked with the Corporate Social Responsibility (CSR) & Sponsorships team to strengthen Qtel's CSR Initiatives.
Responsibilities:
- Increase engagement with customers
- Work on enhancing brand perception and involvement of the brand with its customers
- Help humanize the brand through various campaigns and activations
- Develop Social Media Strategies and create campaigns to increase brand presence and awareness at various activations
- Analysis of CSR, PR and Sponsorship opportunities
- Organization and planning of sponsorship engagement events, activations, showcases and working with Product, PR and cross functional teams to get the best engagement from target audience
- Start, Engage & Track conversations on Social Media on various CSR, Product, Sponsorship activities and improve online brand image
- Lead big/high-value Corporate Social Responsibility & Sponsorship projects and develop all round traditional media + digital media strategies
Social Media
Doha Tweetups
July 2011 – November 2011 (5 months) Doha
Managed the social media channels for Doha Tweetups on Twitter & Facebook. Work involved creating buzz for tweetups, spreading awareness, handling live tweets and collecting feedback through social media channels to plan future tweetups.
Graduate Trainee, Consumer Marketing
Vodafone Qatar
Public Company; 201-500 employees; Telecommunications industry
October 2009 – October 2010 (1 year 1 month) Doha, Qatar
Worked as Vodafone Qatar's first Graduate Trainee during the company's start-up phase in 2009.
Worked in Consumer Marketing and managed two major projects - 2010 Promotion & IPO Shareholder Migration. Worked on the Creation of Strategy, Propositions and implementation with the GTM team and post-launch tracking.
Worked with Competitive Intelligence Team to keep track of competitors' campaigns & strategies and create Impact & Likelihood scenarios for future launches by competitors including organizing Wargaming sessions.
Worked in Business Sales and met prospective business clients from various sectors including Banking, Construction, Electricity & Water, Diplomatic Missions etc to create and manage custom Business Account solutions which best suited them
Student Ambassador & Overseas Student Tutor
University of Birmingham
Educational Institution; 5001-10,000 employees; Higher Education industry
September 2006 – April 2008 (1 year 8 months)
Responsible for helping the School by representing it at various admission events that are a part of the School’s marketing strategy, developing my interpersonal and communication skills. Was also chosen as Overseas Student Tutor as a result of good academic performance.
Lab Demonstrator
Univ. Of B'ham
September 2006 – April 2007 (8 months)
Selected as one of the few students to work as a Java lab demonstrator for 1st year students, based on performance in the previous year, proving strong academic ability. Helped fresh students with Java programming during lab sessions.
Shiva Singh's Skills & Expertise
Shiva Singh's Education
The University of Birmingham
Master of Science (MSc), International Business, spl. in Intl. Marketing (Master of Business & Management)
2008 – 2009
Grade: First
Accredited by the Association of MBAs (AMBA) - Masters of Business & Management (MBM)
Result: First Class - Ranked in top 10% of graduating class
Thesis: Marketing Strategies adopted by new entrants in a market to compete against a monopoly; Courses: Issues in Management, Intl. Marketing, Marketing & Doing Business in Emerging Economies, International Business Theories, Transnational Management, Research Methods, Intl. Co-operative Strategy.
The University of Birmingham
Bachelor of Engineering (BEng) with Honours, Computer Science and Software Engineering
2005 – 2008
Courses: Commercial Programming, Databases, Computer Networks, Distributed Systems, Operating Systems, Systems Programming in C/C++, Software Engineering and Communication skills & Professional Issues.
Shiva Singh's Additional Information
- Websites:
- Interests:
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Technology, Telecommunications, Mobile Devices, Marketing & Strategy, Social Media
- Groups and Associations:
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- Honors and Awards:
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- Top ranked First class Masters in Intl. Business
- BEng + Honours degree for Computer Science & Software Engineering
- Scholarship recipient for all 3 years of undergraduate degree
Contact Shiva for:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
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