Shiva Singh

Community Outreach Coordinator at Qatar Telecom (Qtel)

Location: Qatar
Industry: Marketing and Advertising

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Shiva Singh's Overview

Current

Community Outreach Coordinator at Qatar Telecom

Past

Social Media at Doha Tweetups
Graduate Trainee at Vodafone Qatar
Head Course Representative at University of B'ham

Student Ambassador & Overseas Student Tutor at University of Birmingham
Lab Demonstrator at Univ. Of B'ham

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Education

MSc International Business (specialized in International Marketing)
BEng (with Honours) Computer Science & Software Engineering

Connections

241 connections

Experienced in working on developing creative and innovative marketing strategies with the help of market analysis, customer segmentation, and competitor analysis in the telecommunications field. Striving to gain further experience in these fields in a challenging and competitive environment

Specialties

Digital Marketing, Social Media, Marketing Strategies, Customer Segmentation, market and competition analysis, CSR Strategies, Sponsorships, Customer Engagement

Community Outreach Coordinator

Qatar Telecom

Public Company; 1001-5000 employees; Telecommunications industry

October 2011 – Present (9 months) HQ

Worked with the Corporate Social Responsibility & Sponsorships team to strengthen Qtel's CSR Initiatives. Role involved increasing engagement with customers, enhance the perception and involvement of the brand with its customers and help humanize the brand through various campaigns and activations. Worked on analyzing sponsorship opportunities, organizing and planning events, activations, showcases and working with product, PR, and various teams to get the best engagement from the target audience. Also involved creating content on social media platforms to start, engage and track conversations on various CSR initiatives.

Social Media

Doha Tweetups

July 2011 – November 2011 (5 months) Doha

Managed the social media channels for Doha Tweetups on Twitter & Facebook. Work involved creating buzz for tweetups, spreading awareness, handling live tweets and collecting feedback through social media channels to plan future tweetups.

Graduate Trainee

Vodafone Qatar

Public Company; 201-500 employees; Telecommunications industry

October 2009 – October 2010 (1 year 1 month)

Worked as Vodafone Qatar's first Graduate Trainee during the company's start-up phase in 2009.

Worked in Consumer Marketing and managed two major projects - 2010 Promotion & IPO Shareholder Migration. Worked on the Creation of Strategy, Propositions and implementation with the GTM team and post-launch tracking.

Worked with Competitive Intelligence Team to keep track of competitors' campaigns & strategies and create Impact & Likelihood scenarios for future launches by competitors including organizing Wargaming sessions.

Worked in Business Sales and met prospective business clients from various sectors including Banking, Construction, Electricity & Water, Diplomatic Missions etc to create and manage custom Business Account solutions which best suited them

Head Course Representative

University of B'ham

September 2007 – June 2008 (10 months)

Elected to effectively communicate with other students, identify solutions to a problem, and effectively present them in meetings with University Management.
First Year

Student Ambassador & Overseas Student Tutor

University of Birmingham

Educational Institution; 5001-10,000 employees; Higher Education industry

September 2006 – April 2008 (1 year 8 months)

Responsible for helping the School by representing it at various admission events that are a part of the School’s marketing strategy, developing my interpersonal and communication skills. Was also chosen as Overseas Student Tutor as a result of good academic performance.

Lab Demonstrator

Univ. Of B'ham

September 2006 – April 2007 (8 months)

Selected as one of the few students to work as a Java lab demonstrator for 1st year students, based on performance in the previous year, proving strong academic ability. Helped fresh students with Java programming during lab sessions.

MSc International Business (specialized in International Marketing)

MSc, The University of Birmingham

2008 – 2009

Result: First Class - Ranked in top 10% of graduating class
Thesis: Marketing Strategies adopted by new entrants in a market to compete against a monopoly; Courses: Issues in Management, Intl. Marketing, Marketing & Doing Business in Emerging Economies, International Business Theories, Transnational Management, Research Methods, Intl. Co-operative Strategy.

BEng (with Honours) Computer Science & Software Engineering

BEng (with Honours), The University of Birmingham

2005 – 2008

Courses: Commercial Programming, Databases, Computer Networks, Distributed Systems, Operating Systems, Systems Programming in C/C++, Software Engineering and Communication skills & Professional Issues.

Interests:

Technology, Telecommunications, Mobile Devices, Marketing & Strategy, Social Media

Groups and Associations: